Privacy Policy

Updated 18th May 2018

Piccalilly Limited respects privacy and is committed to protecting your personal data. This privacy notice informs you as to how we look after your personal data and tells you about your privacy rights and how the law protects you.

What information do we collect from you?

When you order items from our company, we will ask you for your name, contact details (home address, email addresses and telephone number). We may also ask you for information about your preferences and interests, but you are under no obligation to provide this information in order to purchase items from us.

Why do we collect this information?

Your name and contact details are needed so as to ensure that we deliver any goods ordered to the correct address, and to help deal with any queries that you may have. Information about preferences and interests is requested so that we can improve our products and services, and to provide you with information about new products, or special offers and to occasionally contact you for market research purposes. But it is not a condition of buying from us for you to receive this information, and even if you do give your consent to receive it, you can opt out of receiving it at any time.

Who might we share this information with?

Piccalilly Ltd will not share any of the information that it holds about you with any third party, without your consent, or unless the law requires us to do so.

What do we do with your information?

The information that you have provided will be held by Piccalilly Ltd and will only be accessed by authorised staff. We will only use the information that you have provided for the purpose of your order for goods and will not use it for any other purposes. As explained above, if you wish to receive information about new products or services, or for research, we will only use your personal information for those purposes.

How long do we keep hold of your information?

Piccalilly will keep hold of your information in accordance with the following rules:

In case of queries, for as long as necessary to deal with any queries (arising from your order, and to meet the requirements of any financial auditing.

If you request marketing information, etc, for as long as you continue to provide your consent, or indicate that you no longer wish to receive such information.

How can I access the information you hold about me?

By making a Subject Access Request and writing to The Data Control Officer, Piccalilly Limited at Unit 1, Barrel Sykes, Settle, North Yorkshire, BD24 9LP, or emailing [email protected] You may be asked for information to prove your identity.

Complaints

You have the right to complain about the processing of your personal data. Please contact us directly to the details given above. You may also wish to complain directly to the Information Commissioner’s Office so it can investigate compliance with data protection law: www.ico.org.uk

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about the web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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