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Full Terms and Conditions

Welcome to our website. This website www.piccalilly.co.uk is owned and operated by Piccalilly Limited, a company established in England and Wales Company Registration 6885067. The registered office and trading address for Piccalilly Limited is Unit 1 Barrel Sykes Farmhouse, Langcliffe Road, Settle, North Yorkshire BD24 9LP UNITED KINGDOM

15% off Sign Up to the Newsletter Offer

Valid on full price items and sale price items only. This offer is not valid in conjunction with any other offers or discounts, including multibuys and the seconds and samples sale. It cannot be used to purchase gift vouchers.

Colour Friday 30% Discount off Full Priced Items*

1. Discount is valid on all full priced Piccalilly products.

2. 30% off full priced items offer starts 22nd November 2023 and ends midnight on Monday 27th November.

3. Orders placed before or after this date and time will not qualify for the offer.

4. Orders cannot be backdated before the offer start date or to any orders placed outside of the times stated above.

5. The discount of 30% needs to be applied at checkout using offer code COLOUR30

6. Offer is subject to availability and may be withdrawn or amended without notice.

7. There is no cash alternative to this offer.

8. This offer may not be used in conjunction with any other offers or promotions.

9. Offer excludes gift vouchers, gift wrap and postage.

10. Piccalilly reserves the right to change these terms and conditions without notice.

11. By taking advantage of this offer you agree to our terms and conditions

Multibuy Offers T&Cs

1. Offers are available exclusively on the Piccalilly website and we reserve the right to withdraw multibuy offer at any time, including before an expiry date, if advertised.

2. ‘Multibuy Offers’ must be used in one transaction.

3. Offers are subject to availability and apply to selected full-price products only.

4. Discounts are calculated automatically at checkout and do not include delivery charges.

5. Should one item purchased as part of a multibuy be returned any refunds will take into account the discount. Part returns will negate the multibuy terms. Kept items will revert to full price. The refund amount applied to the returned item will then reflect the revised value of the original order without the multibuy discount applied.


For returns information please visit Returns & exchanges section of our site

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Piccalilly Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Piccalilly Ltd. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content

Piccalilly Ltd has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Piccalilly Limited disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Piccalilly Limited shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer

Piccalilly Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Piccalilly Ltd shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password/Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Piccalilly Ltd shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.


All prices are displayed inclusive of VAT unless stated otherwise, and where applicable. For a VAT receipt please email us at info@piccalilly.co.uk. The prices payable for goods that you order are as set out in our website.

Payment Terms

We will charge your credit card for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we will cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.


All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. You will have the option to wait until the item is available, to choose an alternative or to cancel your order.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on "pay now” or “confirm order” on the final page of our ordering process.

Delivery Charges & Customs Charges

For delivery charges please click on the ‘Delivery’ button at the bottom of the page. Delivery charges vary depending on the country and service you select. Delivery charges are not always refundable. Your delivery charges will be clearly indicated at checkout. Any duties, taxes or customs charges payable will need to be paid directly by the purchaser. These charges are not included in the purchase or dispatch costs made on our website. Customers who choose not to accept delivery of their order and refuse to pay customs clearance charges will need to wait for the order to be returned back to Piccalilly HQ for a refund. The cost of sending the order will not be refunded as this cost has been incurred in the initial dispatch of the order and has been dispatched in good faith on your behalf.


We aim to dispatch orders within 48 hours, subject to payment and stock availability. Piccalilly Limited will deliver goods to the address you specify in your order. It is important that the address is accurate. A signature is required at the delivery address as confirmation and acceptance of delivery. We cannot accept any liability for any loss or damage to the goods once they have been delivered. We aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control the delivery date will be extended by a reasonable period and we will contact you. If delivery is attempted and a delivery card is left it is your responsibility to arrange redelivery at the earliest time. If you fail to claim your order from the courier or post office, we cannot refund you until the order has been returned to us. If on return you would like the order reposting, we will re-send the parcel once we have received it back, but we will need to charge for postage again.

Risk & Ownership

Risk of damage to or loss of the goods passes to you at the time of delivery, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received payment in full for the goods. Goods supplied are not for resale.

Acknowledgment and Acceptance of your Order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. We must receive payment of the whole of the price of the goods that you order before your order can be accepted. Your payment of the price of the goods represents an offer on your part to purchase the goods, which will be accepted by us when we send you an email that the goods have been sent to you. Our acceptance of your order brings into existence a legally binding contract between us.

Cancellation Right

Under the distance selling regulations you have the legal right to cancel your order within 14 working days of receipt of the goods. You do not need to give us a reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. If you have received the goods before you cancel your contract then you must send the goods back to our Piccalilly Limited at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the same condition they were in when they were delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. You will be re-credited for the delivery costs incurred in returning faulty or unsatisfactory goods.

Cancellation by Piccalilly Limited

We reserve the rights to cancel the contract between us if;

we have insufficient stock to fulfil the order

any of the goods ordered was listed at an incorrect price due to a typographical error

If we do cancel your contract we will notify you by email and will re-credit your account as soon as possible.

Links to Other Websites

We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Piccalilly Limited cannot accept any liability in respect of the use of these websites.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Piccalilly Limited or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this Website from outside the UK

Piccalilly Limited make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with UK Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the UK. All contracts are concluded in English. Piccalilly Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 3rd May 2010.

These terms and conditions do not affect your legal rights.

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